Reference

How nrp5 Handles Your Personal Information

This Privacy Policy covers what data we collect when you use nrp5, how we store it, and what rights you have over it.

Account DataPayment PrivacyYour Access RightsCookie ControlsData Retention
nrp5 How nrp5 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to access, correct, or delete your personal data, contact our support team directly. We handle data requests through the channels below. Response times vary, but we aim to acknowledge your request within a few business days and resolve it as quickly as the verification process allows.

Team online

Live Chat

Open the chat widget from any page on nrp5 and select Account and Privacy from the topic menu to reach the data team.

Email Support

Send your data request to our support address with your registered account email in the subject line for faster routing.

Account Settings

Some data preferences — like marketing contact opt-out — can be changed directly inside your account settings without contacting support.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply SSL encryption to all data in transit between your device and our servers. Account passwords are hashed and never stored in plain text. We review access logs regularly to catch any unusual login patterns — if something looks off, we may ask you to re-verify via OTP before allowing a session to continue. Data we no longer need for account operation or compliance is deleted on a rolling schedule rather than kept indefinitely.

Encryption in Transit

SSL encryption covers every connection between your phone or browser and our platform, including payment confirmation steps for bKash, Nagad, and Rocket.

Cookie Controls

We use session cookies for login continuity and analytics cookies to understand how the lobby is used. You can adjust non-essential cookies from the cookie banner.

Data Retention

Account data is kept while your account is active and for a period after closure as required by applicable rules. You can request deletion of non-essential data at any time.

Access Requests

You have the right to request a copy of the personal data we hold on your account. Submit the request through live chat or email with your account details for verification.

Common Questions About Your Privacy on nrp5

These are the questions we hear most often about how your data is handled. If your question is not covered here, reach out through live chat or email.

We collect your name, contact details, and the information needed to verify your identity. Payment method records — such as bKash or Nagad transaction references — are also stored for account reconciliation.

We share data only with payment processors like bKash, Nagad, and Rocket to complete transactions, and with service providers bound by data-handling agreements. We do not sell your personal data.

Contact us via live chat or email using your registered account email. We will verify your identity and provide the data we hold on your account within a reasonable timeframe.

Yes. You can request deletion of non-essential data at any time. Some records may be retained for the period required by applicable compliance rules before full deletion is possible.

Session cookies keep you logged in across pages. Analytics cookies help us understand lobby usage. Non-essential cookies can be adjusted from the cookie banner shown on your first visit.

Your eligibility and the specific data obligations that apply depend on your local law and the eligible regions we serve. Players in Bangladesh should review this policy alongside any applicable local data protection requirements.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.